Desktop Menu Display
Q1: What scenarios is the desktop digital menu screen mainly suitable for?
A: The 23.8-inch desktop vertical digital menu screen focuses on digital menu display for food and beverage outlets. It suits milk tea shops, bakeries, and fast-food snack bars, replacing paper menus and eliminating printing materials to cut costs and boost efficiency in an eco-friendly way. The all-in-one design means you can unbox it and place it right away — no complicated wiring needed; simply set it on the table and start doing business.
Q2: What are the screen hardware specs? Is it clearly visible under strong light?
A: The screen is 23.8 inches, 16:9 FHD, 1920*1080 resolution; brightness 700nit with anti-glare properties and a 178° wide viewing angle, so the menu stays clearly visible even in brightly lit stores.
Q3: What are the system and storage configurations?
A: It runs the Android14.0 operating system; CPU is CortexA53 quad-core, GPU ARM Mali450 MP2; memory and storage 1GB+16GB; supports WiFi6 & BT5.4, compatible with 2.4G/5G dual-band wireless networks, and also has a 100M wired network port.
Q4: What interfaces are available, and what peripherals can be connected?
A: Interfaces include DC IN power port, LAN port, dual USDA, HDMI IN, TF card slot, and AUDIO interface; you can connect USB flash drives, hard drives, audio speakers, and other peripherals, offering rich expansion capability.
Q5: How is menu content updated? Can multiple stores be managed remotely and uniformly?
A: Content can be published remotely from phones, computers, and tablets; the cloud platform supports unified control of devices across multiple stores in different locations, with scheduled updates of menu posters and promotions — no more repeatedly printing paper menus. Local USB flash drive updates are also supported.
Q6: What optional accessories and back-cover versions are available?
A: The standard package includes a power cord, power adapter, remote control, user manual, mounting screws, and base plate; two back covers are optional: metal back cover and plastic back cover. The unit weighs 5kg net and 6kg gross.
Q7: What are the operating temperature and humidity requirements?
A: Operating temperature 0℃50℃, operating humidity 10% RH90% RH, suitable for the typical indoor environment of food and beverage outlets.
Q8: Do you support OEM/ODM customization and export projects?
A: Yes. We can customize the LOGO, boot screen, UI interface, and software language; full export documentation is available, making it suitable for bulk procurement projects for overseas food and beverage outlets. Customization parameters are subject to actual requirements.
Q9: Is it a touch screen? Can it support self-service ordering?
A: The standard version is a non-touch display model, mainly for carousel display of menu posters; if you need touch self-service ordering, customized development is required.
KDS kitchen display
Q1: What are the main uses of the KDS kitchen display, and does it come with kitchen management software built in?
A: The KDS kitchen display is dedicated display hardware for restaurant kitchens, mainly used for order display, dish-urging reminders and order checking, replacing traditional paper tickets, reducing wrong and missing orders and improving overall kitchen serving efficiency. The device is display hardware only, it does not include kitchen business management software; the management software must be provided by the customer or developed through integration.
Q2: Can the KDS kitchen display handle the high temperature, grease and humidity of a kitchen? Can the touchscreen be operated with wet hands?
A: The whole unit uses an IP65 sealed enclosure design and can withstand the harsh kitchen environment of high temperature, high humidity and heavy grease; it adopts a high-performance capacitive multi-touch solution that supports wet-hand operation, so you can still slide and tap smoothly with water or grease on your hands.
Q3: What are the basic hardware specifications of the KDS kitchen display?
A: It runs on Android with a high-performance quad-core processor and a large memory + large storage combination; a Full HD 1080P display shows order text and dish information clearly; a built-in speaker supports notification tones and dish-urging alerts; and it supports 2.4G/5G dual-band WiFi6 as well as Bluetooth connectivity.
Q4: What power supply options does the KDS kitchen display offer, and does it support POE power?
A: It supports a standard power adapter; POE power over an Ethernet cable is an optional feature that lets a single network cable handle both data transmission and device power, simplifying kitchen wiring; the unit supports a wide 100‑240V AC input, matching the power conditions of restaurant stores.
Q5: What installation methods does the KDS kitchen display support, and can the screen orientation be switched?
A: It has standard VESA mounting holes and supports both wall mounting and bracket mounting; the screen can be freely switched between landscape and portrait; the ultra-slim body has a physical power button on the side for blind operation in the kitchen environment; the rounded-corner minimalist look fits kitchen spaces.
Q6: What interfaces does the KDS kitchen display have?
A: It is equipped with a DC power jack, dual USB ports and a LAN wired network port, allowing external peripherals to meet expansion needs such as local data copying and network communication.
Q7: What are the operating environment requirements and the total weight of the KDS kitchen display?
A: The operating temperature suits daily kitchen use, and it withstands a wider temperature range in storage; the unit is lightweight, placing little burden on wall or bracket mounting.
Q8: How can it be integrated with an existing POS system?
A: The device offers open network integration capabilities and supports LAN connection to third-party POS and kitchen management systems; the customer needs to provide the corresponding system communication protocol and we will complete the adaptation and debugging.
Q9: Does the KDS kitchen display support OEM/ODM customization and overseas trade projects?
A: It supports customization such as LOGO, boot screen, UI interface and multiple languages; a full set of export-related certification documents can be provided, and the parameters of customized versions are subject to actual requirements.
Q10: What is included in the standard package, and is the wall-mount bracket standard?
A: The standard package includes the main unit and a power adapter; the wall-mount bracket and installation bracket are optional accessories that must be purchased separately.
