FAQ

Answers to frequent questions - covering features, workflows and cautions - for fast self-service lookup

DS20 series

Q1: What is the positioning of the DS20 series and its application scenarios?

A: The DS20 is an entry-level, cost-effective wall-mounted digital signage with a metal back panel + ABS front frame structure; it supports 7×16-hour continuous playback. It is mainly used in government service halls, bank branches, hospitals, chain retail stores, and exhibitions for education, marketing display, navigation, and greeting.

Q2: What sizes and hardware specs does the DS20 offer?

A: Available sizes: 43”, 50”, 55”, 65”; the standard version is non-touch; it runs Android11‑14; 49 inches and below are 1080P, 50 inches and above are 4K; base brightness 500cd/㎡, upgradeable on request to 700/1000/2000cd/㎡ high-brightness versions.

Q3: Does the DS20 support landscape and portrait orientation? How is content published and managed?

A: The unit has an equal-bezel design on all four sides and can be installed in either landscape or portrait orientation. It supports local USB flash drive playback; purchase includes a lifetime free AI information publishing system with remote program delivery, scheduled power on/off, and grouped management of multiple devices.

Q4: Is a touch version available for the DS20?

A: The standard DS20 version has no touch function.

Q5: What are the procurement and export policies for the DS20?

A: Standard products can be ordered from a single unit and also support large-volume orders; light customization of the LOGO and boot screen is available; full export documentation can be provided, and OEM/ODM as well as SKD/CKD knocked-down exports are supported.

DS30 series

Q1: What are the main differences between the DS30 and the DS20?

A: The DS30 has an all-metal housing, while the DS20 uses an ABS protective housing + metal back cover; there are also differences in brightness options and other aspects.

Q2: What are the DS30’s sizes and basic specifications?

A: Available sizes: 43”, 49”, 55”, 65”; standard version non-touch; Android11‑14 system; 178° wide viewing angle, 4K/1080P HD display; standard brightness 500cd/㎡, with customizable brightness.

Q3: What about the DS30’s program management and interfaces?

A: It comes with a lifetime free AI publishing system for remote program delivery and scheduled power on/off; it features HDMI, USB, network port, and audio output.

DS50 series

Q1: What is the positioning and standout feature of the DS50 series?

A: The DS50 is an all-round commercial wall-mounted digital signage featuring a tempered glass screen + metal body structure that resists wear and impact; it is available in non-touch, infrared touch, and capacitive touch versions, and it is the series with the most complete size coverage across the entire product line; with an industrial-grade design, the unit supports 7×24-hour uninterrupted, stable operation and fits all kinds of indoor commercial projects.

Q2: What are the DS50’s main specifications and capabilities?

A: It offers a complete range of mainstream sizes; 49 inches and below are 1080P, 50 inches and above are 4K resolution; it supports 4K hardware decoding for free split-screen playback of images, video, and multiple zones; the Android version has an open interface for integration with third-party applications, while the Windows version is optional on request; the equal-bezel body on all four sides allows both landscape and portrait installation.

Q3: What application scenarios is the DS50 suited to?

A: It fits a wide range of scenarios — airports, high-speed rail stations, shopping mall showrooms, government affairs halls, and chain stores. It can run ordinary advertising carousels or touch-based information queries, so a single model covers both pure display and human-machine interaction needs.

Q4: How is DS50 content managed? What about export and customization support?

A: It comes standard with a lifetime free multilingual AI publishing system for remote program control; full sets of international certification reports are available; it supports light customization of the LOGO and boot screen, OEM/ODM branding, and SKD/CKD knocked-down export models.

DS60 series

Q1: What is the standout feature of the DS60 wallpaper display?

A: The DS60 is a wallpaper-style flat advertising display with a completely flat back panel, enabling seamless wall-mounted installation with the effect of a hanging picture; flame-retardant housing, side audio output and side heat dissipation design, compliant with international standards; supports 7×24-hour uninterrupted playback.

Q2: What sizes and installation methods does the DS60 offer?

A: Available sizes 43”, 50”, 55”, 65”; four-sided equal-bezel wall-mount structure, supporting both landscape and portrait orientation; runs Android11‑14.

Q3: What project scenarios is the DS60 suited for?

A: Art museums, art galleries, luxury boutiques, high-end office buildings and brand showrooms, for display projects that pursue spatial aesthetics and want the device to blend seamlessly with the wall.

Q4: DS60 management and customization?

A: Comes standard with a lifetime free multilingual AI content publishing system for remote program control; supports light customization of the LOGO and boot screen, supports export certifications, and supports OEM/ODM/SKD/CKD models.

SS50 Series

Q1: What kind of product is the SS50 and where is it used?

A: The SS50 is a floor-standing advertising display with an integrated base, requiring no extra stand; aluminum alloy frame + tempered glass, wear-resistant, corrosion-resistant and impact-resistant; available in three versions: non-touch, infrared touch and capacitive touch. It is widely used in hotel lobbies, corporate reception areas, showrooms and chain stores for advertising playback, information queries and virtual reception.

Q2: SS50 sizes and system?

A: Available sizes 32”, 43”, 49”, 55”, 65”; Android11-14 system; supports continuous 7×24-hour operation.

Q3: What functions can the SS50 touch versions provide?

A: Touch models support information queries, wayfinding and business browsing; the device supports free screen splitting, so it can play video, images, scrolling text, time, weather and other widgets at the same time.

Q4: How is SS50 content managed?

A: Comes standard with a lifetime free AI content publishing system, enabling remote program management, scheduled power on/off and grouped control of multiple devices from mobile phones and PCs.

HS50 series

Q1: What are the core features of the HS50 dual-screen display?

A: The HS50 is a hanging dual-screen advertising display that supports different content on each side, with the two screens playing completely different content; its hanging installation saves floor space, and it supports 7×24-hour uninterrupted playback.

Q2: HS50 specifications and installation method?

A: Mainstream sizes 43”, 49”, 55”; Android11‑14 system; hanging and ceiling mounting, ideal for storefront windows and overhead spaces in shopping malls.

Q3: HS50 application scenarios?

A: Street-facing glass windows (attracting passers-by on the outside while serving in-store customers on the inside), banks, hospitals, large shopping malls, 4S dealerships and real estate sales offices.

Q4: HS50 program management and export customization?

A: The AI content publishing system lets you manage the programs on the two screens separately; supports LOGO and UI customization, and OEM/ODM, SKD/CKD knock-down export.

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