Basic Enterprise Information
Q1: What is your company’s main business?
A: We focus on the smart display field and have been deeply engaged in this industry for many years, concentrating on product R&D, customized services, project delivery and after-sales support. We provide customers with one-stop, professional turnkey solutions, and we are committed to solving the core needs of customers in different industries and creating long-term value.
Q2: When was the company founded, and what is its scale and qualifications?
A: Our company was formally registered and established in 2014. We have standardized office premises and professional teams for technical R&D, operations and service, and project delivery. We hold the relevant industry operating qualifications, service certifications and project delivery experience. All of our services and products comply with industry norms and national standards, with complete qualifications and reliable, legitimate operations.
Q3: What are the company’s core strengths?
A: We have three core strengths. First, deep technical expertise: many years of dedication to this industry have given us a mature technology system and delivery experience, along with strong R&D capabilities covering ID design, structural design, software development and mainboard development. Second, we are a source factory with customized service and manufacturing delivery capabilities, able to tailor solutions to each customer’s individual needs instead of offering standardized templates. Third, comprehensive after-sales support with dedicated one-on-one follow-up throughout, fast response and efficient service that safeguards our customers’ interests.
Q4: Which regions do your services cover?
A: We support service delivery in many regions across the country and can undertake project cooperation, product delivery, on-site coordination and implementation services in all locations, with no regional restrictions. We can arrange a dedicated contact person according to where the customer is located.
Q5: Do you support cross-industry project cooperation?
A: Yes. Our team has project experience serving many industries and can adapt to the personalized scenario requirements of every sector. We can create dedicated solutions tailored to the industry norms, operational pain points and usage standards of different industries. We are not limited by industry type and offer outstanding adaptability and delivery capability.
Business Cooperation and Visits
Q1: Do you support franchising, agency, and channel cooperation?
A: We offer a range of open cooperation models, including channel partnerships, agency and franchising, and government-enterprise cooperation. Industry partners are welcome to join us for mutual success; please consult our dedicated investment advisors for full details on specific cooperation policies and support levels.
Q2: Can I visit your company for a tour, learning, and exchange?
A: You are very welcome! We keep our doors open year-round for corporate visits, industry exchanges, and business discussions. Individual customers, corporate buyers, and industry partners can all book a visit in advance, and we will arrange dedicated staff to receive you, present our capabilities, showcase product achievements, and address your cooperation needs.
Global trade and overseas presence
Q1: Does the company have global trade and import/export capabilities?
A: We have mature global trade and import/export operating capabilities, with formal import and export filing qualifications. Having been deeply engaged in cross-border trade for many years, we are familiar with customs clearance policies, trade rules and international business procedures in various countries. We can independently handle the full set of import and export business — foreign trade order taking, customs declaration and inspection, cross-border logistics, foreign exchange settlement and tax rebates — supporting trade cooperation with customers at home and abroad.
Q2: Which countries and regions do your overseas markets mainly cover?
A: Our overseas business reaches many countries and regions worldwide, covering mainstream markets such as Southeast Asia, the Middle East, Africa, Europe and the United States, and Latin America. We have a stable overseas customer base and mature regional cooperation channels, and can adapt localized cooperation plans to the trade policies and market standards of different countries.
Q3: Do you support overseas agents and overseas channel cooperation?
A: We fully support it. We are long-term recruiting overseas agents, exclusive regional partners and cross-border channel partners worldwide, providing a complete product supply chain, foreign trade support policies, marketing materials and technical support to help overseas partners acquire local customers, establish local operations and achieve mutual benefit.
Product system and product descriptions
Q1: What exactly do your products/services include?
A: Our core products and services cover our main business segments, including basic standardized products, high-end customized services and supporting value-added services. They meet the diverse needs of different customers, such as individuals, enterprises and government and enterprise organizations. For the specific sub-categories, please see the product and service detail pages on our official website, or contact our dedicated customer service for a detailed introduction.
Q2: Do your products/services support personalization?
A: Yes. We have moved away from a single standardized model and can provide dedicated customization based on the customer’s usage scenario, budget and core requirements. From solution design and product adjustments through to project delivery, we provide dedicated one-on-one support throughout, closely matching the customer’s actual needs.
Q3: What quality standards apply to your products/services?
A: All products and services strictly follow national industry standards and our own high internal control standards. Raw materials, technical processes and service workflows all undergo multiple quality inspections and reviews, with quality controlled throughout, so as to eliminate inferior products and perfunctory service and ensure that delivered results are stable, compliant and durable.
Q4: Can you provide relevant delivered project cases for reference?
A: Yes. The case center on our official website showcases a large number of real delivered projects and customer cooperation cases covering many industries and scenarios. We can also send you dedicated reference cases of the same type and scenario based on your needs, giving you a direct view of the delivery results.
Q5: Can we try the products/services first before cooperating?
A: For standardized products and regular services, we offer experience services such as free consultation, solution demonstrations and sample displays. For customized projects, we can first issue a preliminary solution and planning approach for the customer to review and evaluate, so that you can fully understand the service results before deciding to cooperate and avoid signing blindly.
Q6: Will you proactively notify customers about product iterations and service upgrades?
A: Yes. We will continue to optimize product features and upgrade our service system. For existing customers, whenever there is a major product update, service upgrade or policy improvement, your dedicated account consultant will proactively notify you at the earliest opportunity and synchronize the upgrade benefits free of charge, ensuring that you continue to enjoy high-quality service.
Foreign Trade Products and OEM/ODM Model Overview
Q1: Do your products meet international export standards and certifications?
A: Our core products are manufactured strictly in accordance with general international standards. We can provide the corresponding export certifications, quality inspection reports and customs filing documents as required by different countries and regions, meeting the standards for customs clearance, sales and on-site use in each country and adapting to market access rules in many countries worldwide.
Q2: Can products be customized to overseas national standards?
A: Yes. For overseas trade customers, we can carry out dedicated customization of product parameters, workmanship, specifications and packaging according to the target country’s industry norms, voltage standards, safety certifications, usage scenarios and local market policies, fully adapting to localized export requirements.
Q3: Do export orders support customized dedicated export packaging?
A: Yes. All export orders can be supplied with standardized export wooden crates, fumigation packaging and waterproof, moisture-proof cross-border packaging. We also support customized customer brand logos, foreign-language markings and matching documents, meeting the packaging requirements of cross-border transport, overseas warehousing and end sales.
Q4: Does the company support OEM and ODM custom manufacturing cooperation?
A: We have mature OEM labeling and ODM independent R&D and customization capabilities, with complete production lines and an R&D design team. We can carry out labeling production (OEM) based on the brand, drawings, parameters and samples provided by the customer, and can also independently complete one-stop ODM customization — solution design, R&D and tooling, and finished product manufacturing — according to the customer’s market demand and product positioning. We support brand confidentiality and dedicated customization throughout, suitable for long-term manufacturing cooperation with brand customers at home and abroad.
Q5: Does the company support CKD (completely knocked down) and SKD (semi-knocked down) foreign trade cooperation models?
A: We fully support cross-border CKD and SKD parts export models. Based on overseas customer needs, we offer two foreign trade options: SKD semi-knocked down (core components assembled, some parts packed separately) and CKD completely knocked down (the full set of parts disassembled, with no complete machine assembly). They suit scenarios such as local assembly overseas, tariff avoidance, lower logistics costs and supporting local factory setup. All parts are supplied with a complete list, installation drawings and export documentation.
Q6: Do OEM/ODM/CKD/SKD cooperations support brand confidentiality?
A: Yes, we support strict commercial confidentiality. For all custom manufacturing and parts export cooperation, we can sign a non-disclosure agreement to protect the customer’s brand information, product drawings, core parameters and customization plans throughout, preventing any information leakage. Contract-manufactured products carry no own-brand markings and belong entirely to the customer’s brand, safeguarding the customer’s exclusive market rights.
Q7: Do OEM/ODM and parts export orders support customized supporting services?
A: Yes, we support comprehensive supporting customization. Whether OEM labeling, ODM R&D customization or CKD/SKD parts export, we can provide customized packaging, foreign-language manuals, brand markings, accessory kits, after-sales materials and other supporting services, and can also work with overseas customers on product certification and localized standard adaptation — a one-stop solution for brand globalization and localized overseas operations.
